Material

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I. What are the bags made from?

Zadie bags are hand-woven with a material sourced from recycled plastic bottles. They are artisan-crafted to be strong, lightweight, and waterproof. It’s a simple way to keep plastic out of the environment and give it a second life.

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Handcrafted Character:

Every Zadie bag is hand-finished by artisans, which means no two are exactly alike. Because they aren't mass-produced by machines, you might find slight variations in the weave or the measurements. We don’t see these as flaws. They’re just a sign of a bag that’s been made by hand.

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II. Will it last?

Yep. These bags are built to handle real life, from the sand and sun to the city. They’re tough and made to be used every day.

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Sizing & Care​

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I. What size do I need?

It depends on what you’re carrying. Here is a quick guide:

• Micro: For your essentials—phone, wallet, keys, and even a bottle of wine. Perfect for a night out.

• Midi: Fits an iPad, notebook, and lunchbox, or your basic beach gear (towel, book, and sunscreen).

• Metro: Our largest option. It fits a 13" MacBook, a full market haul, or all your beach gear.

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Size comparison below:

Micro is our smallest, Midi our medium and Metro is our largest size.

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II. How do I clean it?

Just give it a quick rinse with mild soap and let it air dry. No machines needed.

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Shipping & Returns

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I. How long does shipping take?

We usually pack and send orders within 1–2 business days.

• North Island: 1–4 business days.

• South Island: 2–6 business days.

• Rural delivery takes about 2 days longer.

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Unfortunately we are currently only shipping to New Zealand.

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II. Do you offer returns?

We only offer returns if an item is faulty or damaged. If your bag arrives with a fault, please email us at info@zadienz.com with a photo so we can help offer you a refund.

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Wholesale

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I. Do you offer wholesale?

Yes! Please email us via info@zadienz.com

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